PRIVACY POLICY

Privacy Policy

At Athena.li, operated by Athena Technology Limited, we recognize the importance of your privacy and are committed to protecting your personal data. This policy outlines our practices for collecting, using, and safeguarding your data and complies with the General Data Protection Regulation (GDPR) and local applicable legislation.

1. Who We Are

Athena.li is operated by Athena Technology Limited, a company dedicated to providing trading solutions for institutions, registered in England under company number 13275910, with our main business office at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. Contact us via email at admin@athena.li or call us at +44 20 8089 9460.

2. Data Collections and Processing

At Athena.li, we are committed to providing a secure and efficient service environment by collecting a range of personal data essential for our operational, compliance, and improvement purposes. Here’s an expanded overview of the types and purposes of the data we collect:

Types of Data Collected:

Identity Data: This includes your first and last name, date of birth, and gender, along with copies of your identity documents such as passports and driver’s licenses. Collecting this data helps us to verify your identity, which is crucial for maintaining the security and integrity of our services, and to ensure that our services are not misused.
Contact Data: We collect your email addresses, telephone numbers, and billing addresses. This data is essential for communicating with you regarding your account, for billing and invoicing purposes, and to provide support whenever you need help with our services.
Technical Data: This encompasses data collected from the devices you use to access our services, such as IP addresses, login data, browser types and versions, time zone settings, and location data. Collecting this information helps us to diagnose issues with our services, enhance the security of our website, and improve the overall user experience by optimizing our site according to the technological attributes of our users.
Usage Data: Information on how you use our site, including the pages you visit, the links you click, and the frequency of your access, allows us to understand user behavior on our platform better. This data helps us to tailor our services to better meet the needs of our customers and to prioritize enhancements based on user interaction patterns.
Location Data: We collect real-time geographical location data when you interact with our website. This data is used to provide localized content, such as offering services appropriate to your jurisdiction and complying with local laws and regulations.
KYC Data: As part of our “Know Your Customer” obligations, we collect copies of identity documents, recent utility bills, and tax identification numbers. This information is critical for legal compliance, preventing fraud, and ensuring that our services are not used for illegal activities.

Use of Cookies and Similar Technologies:

We employ cookies and similar technologies to enhance your experience on our website. These tools are crucial for remembering your preferences, personalizing content to your interests, and making your interactions with our site smoother and more efficient. Cookies help us track site usage patterns and identify areas for improvement.

3. How We Use Your Data

To Fulfill Our Contract with You: We use your personal data to execute and manage your account as per the contractual agreement between us. This includes processing transactions, maintaining accurate records of your trading activity, and providing the financial services you have requested.
To Comply with Legal and Regulatory Obligations: Your personal data helps us adhere to legal standards and regulatory requirements pertinent to our financial services. Compliance involves reporting to regulatory bodies, conducting audits, and fulfilling tax-related duties.

Customer Support: We use your data to provide personalized support when you encounter issues or have questions about our services. This ensures effective and efficient resolution of your inquiries and technical problems.
Business Management: Your data aids in the overall management of business operations including performance analysis, risk management, and strategic planning.
Service Improvement: We analyze usage patterns and collect feedback to enhance the usability and features of our services. This continuous improvement process is vital for staying competitive and fulfilling user expectations.

4. Data Security

We take the security of your personal data very seriously at Athena.li. Here’s how we protect your information:

Encryption and Pseudonymization: We use advanced encryption techniques to secure data transmissions and store information securely. Pseudonymization minimizes the risks by ensuring that personal data cannot be attributed to a specific data subject without the use of additional information.
Strict Access Controls: Access to personal data is strictly controlled and limited to employees who need the information to perform their job functions. We employ role-based access controls that ensure only authorized personnel can access sensitive data.
Security Protocols: Our systems are equipped with state-of-the-art security measures, including firewalls, intrusion detection systems, and regular security audits. These protocols help prevent unauthorized access, use, or disclosure of your personal data.

5. Data Retention

Our data retention policy is designed to ensure that personal data is not kept longer than necessary. We adhere to the following principles:

Retention According to Purpose: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Secure Deletion: Once the retention period expires and personal data is no longer needed, it is securely deleted or anonymized. We ensure that data disposal methods meet security standards and prevent data from being reconstructed or read.
Review and Adjustment of Retention Periods: We regularly review our data retention periods based on business needs and legal requirements. Adjustments are made to ensure compliance with applicable laws and the minimization of data storage.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have several significant rights regarding your personal data. These rights are intended to give you greater control over your personal information:

Right to Access: You have the right to request a copy of the personal data we hold about you, ensuring you are aware of and can verify the lawfulness of the processing.
Right to Rectification: You can request that any incomplete or inaccurate data we hold about you is corrected promptly.
Right to Erasure (‘Right to be Forgotten’): You may request the deletion or removal of personal data where there is no compelling reason for its continued processing.
Right to Restrict Processing: You have the right to block or suppress processing of your personal data, which means we can store your data but not further process it.
Right to Data Portability: This allows you to obtain and reuse your personal data for your own purposes across different services. It allows you to move, copy, or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability.
Right to Object: You are entitled to object to the processing of your personal data based on grounds relating to your particular situation, at any time, which includes the right to object to direct marketing.
Rights Related to Automated Decision Making Including Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with GDPR requirements.

7. Changes to This Privacy Policy

Our Privacy Policy may be updated from time to time to reflect changes in legal requirements, our processing activities, or other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting the personal data we collect. The date of the last modification is noted at the end of this policy.

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal data, or if you wish to exercise any of your rights as described above, please contact us at:

Email: admin@athena.li
Phone: +44 20 8089 9460
Postal Address: Athena Technology Limited, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to the data protection authority of your country of residence.